Security Operations Platform
Run your security company on one platform.
Custos replaces the spreadsheets, paper logs, Word documents, and email chains that most private security operators run on today — with 18 integrated modules, one flat annual price, and audit-ready documentation at all times.
Licensed per company. Every officer, supervisor, and client gets access. No per-seat fees. No gated modules.
The Problem
Most operators fall through the market gap.
When an audit happens, they scramble. When they lose a contract, they often don't know why. When an officer uses force and the client asks questions, there's nothing to show.
Too Basic
Silvertrac / GuardsPro
$200–500/month. Tracks where guards are. That's it. No compliance exports, no client portal, no structured incident documentation. Operational only — audit season is a scramble.
Priced for small operators. Built for clock-in tracking only.
Too Expensive
TrackTik Enterprise
$1,500–4,000/month. Full-featured, but built for Fortune 500 in-house security departments. Prices out virtually every independent operator — the companies that actually need it most.
Priced for enterprise. Built for teams with IT departments.
Where Custos fits
The 10–200 officer operator. Priced right. Built for compliance.
$600–1,500 / mo
Platform Capabilities
18 Modules. One Price.
Every feature is included in every tier. No add-ons, no per-user fees, no modules gated behind a higher plan.
Time & Attendance
GPS-verified clock-in/out from any mobile browser — no app download. Geofence validation, overtime tracking, supervisor approval queue, and payroll-ready export.
Watch Log (DAR)
Structured daily activity reports linked to incidents, timestamped at submission, and visible to clients through the portal in real time. Replaces paper DAR forms.
Incident Reports
12 incident types, 4 severity levels, auto-generated incident numbers. Captures every field auditors, lawyers, and insurers will ask for — including ECD and body cam sub-forms.
Post Orders
Versioned digital post orders with on-screen officer acknowledgment. Each acknowledgment timestamp links to the shift watch log — proving the officer knew the protocol.
Equipment Management
Full inventory and chain-of-custody for radios, access cards, ECDs, and body cameras. Links to incident reports for a defensible use-of-force file.
Visitor Management
Digital visitor log with ID capture, watchlist screening, and timestamped sign-in/out. Searchable in seconds when law enforcement asks who was in the building.
Scheduling
Shift assignments per officer, per post, per date. Recurring weekly patterns. Draft-until-published workflow. Officers see only their own upcoming shifts.
Body Camera Log
Dedicated body cam event log with retention auto-calculated per statute. Standard footage: 120-day expiry. Use of force, arrest, court hold: held until final disposition.
Operator Dashboard
Real-time overview: pending approvals, coverage gaps, overtime exposure, and site statistics — all in one view without opening five different screens.
Compliance Dashboard
Watch log completion, incident response rate, GPS verification rate, training currency — compiled per site per period. Exportable as a PDF compliance certificate.
Threat Intelligence Feed
Site-specific threat data from multiple sources, GPS-coordinated with severity and distance. Supervisors see the current threat picture without leaving the platform.
Security Assessments (AI)
Scored assessments using vertical-specific templates. AI generates the full narrative report from scored data — no writing required. PDF delivered to the client.
Regulatory Exports
One-click exports formatted for actual regulatory submission: OSHA 300, Clery Act, insurance carrier report, and officer activity summary.
Policy Library
50+ preloaded, jurisdiction-specific policies with compliance checklists and regulatory citations. Iron Gate maintains and updates as regulations change.
Client Portal
Read-only access for end clients: incidents, DARs, compliance records, assessments, and visitor logs in real time — without the operator compiling a weekly report.
Site Management
GPS geofence configuration, contracted hours, post layout, contract dates, and client linkage. Every operational record lives under a specific site.
Team Management
Six access roles with fully isolated permissions, badge numbers, and instant activation. Client viewer invites generated per organization with no IT involvement.
School Safety Packets
State-specific emergency protocols for all 50 states: lockdown, armed intruder, evacuation, tornado, hazmat. Generates a print-ready packet per building.
Built Different
Three capabilities no competitor offers.
AI-Powered
Assessment Reports, Written by AI
An assessor walks the property, scores each template section, and adds photos. The AI generates the full narrative report — with risk score, priority remediation items, and a client-ready PDF. No writing required.
Security companies that hand prospects a professional written assessment justify higher contract rates. Custos makes that deliverable available to every licensee.
Use-of-Force
ECD & Body Cam Compliance Built In
ECD documentation captures every field required for a defensible report: device serial, mode, activation count, probe impact locations, medical assessment, and data download confirmation. Compliant with Policy 304.6.1.
Body cam retention is automatically calculated per statute. Standard footage: 120-day expiry. Use of force, arrest, or court hold: retained until final legal disposition.
Client Retention
The Client Portal Is a Retention Weapon
Clients who can see that their officers are showing up on time (GPS-verified), submitting shift reports, completing post orders, and maintaining compliance scores do not shop around for a cheaper provider.
The portal converts a commodity service relationship into an accountable, documented one. Transparency creates stickiness.
How We Compare
The only platform built for the operator in the middle.
| Feature | Silvertrac | TrackTik | Custos |
|---|---|---|---|
| GPS attendance tracking | ✓ | ✓ | ✓ |
| Incident documentation | Basic | ✓ | Full + ECD / Body Cam |
| Compliance exports (OSHA, Clery) | — | ✓ | ✓ |
| Client portal | — | ✓ | ✓ |
| AI-generated assessment reports | — | — | ✓ |
| Policy library (50+ preloaded) | — | — | ✓ |
| Post order acknowledgment audit trail | — | Partial | ✓ |
| Body cam retention auto-calculated | — | — | ✓ Per statute |
| Pricing (monthly) | $200–500 | $1,500–4,000 | $600–1,500 |
| Pricing model | Per seat | Per seat | Per licensee (flat) |
Pricing
Per licensee. Not per seat.
One flat annual fee covers your entire company — every officer, supervisor, and client viewer. Every module included at every tier.
All plans include every module. Setup fee covers platform configuration, data onboarding, and initial policy library customization.
Ready to see Custos in action?
Request a personalized demo and see how Custos eliminates the paper, the scrambling, and the liability gaps — for one flat annual fee.
custos@irongatesecuritygroup.com
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